Service Desk Agent
Job Title: Service Desk Agent
Directorate: E-Government Services
Department: Service Delivery
Reporting to: Service Desk Supervisor
Salary Grade: N6
Jobs that report to this role:
N/A
Job Purpose:
Provide first-level ICT support to Government Ministries, Departments, and Agencies (MDAs) promptly, in accordance with the NITA-U service management framework.
| Attachment | Size |
|---|---|
| NITA-U Online Job Advert-November 2025_1.pdf (92.11 KB) | 92.11 KB |
| JD SERVICE DESK AGENT_0.pdf (95.56 KB) | 95.56 KB |
